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Security information and data privacy

To allow you to purchase with confidence in the biviax shop, we have taken every possible step to protect your data from access by third parties. Because your data and trust demand maximum security. biviax shop saves the data you transmit to us solely for the purpose of your orders and their processing. We do not forward this data to third parties, other than to our partners in connection with order processing.

Important notes
To transmit your data, we use a secure server with SSL technology (Secure Socket Layer) and 128-bit encryption. This ensures that your data is transmitted to us securely and cannot be read by any unauthorised persons.

Should your bank details be misused by unauthorised persons, most banks will cover all the costs. If your bank requests a contribution of up to a maximum of 50 euros, the biviax shop will cover this payment for you. Please inform your bank immediately in the event of any misuse of your data and contact us at ed.xaivib@troppus.

Data protection
We save and process customer data with due regard for the relevant provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG) and the German Teleservices Data Protection Act (Teledienstdatenschutzgesetz - TDDSG). Your personal data will be collected only for specified, explicit and lawful purposes and will not be stored in connection with you personally for any longer than necessary.

You have the right, at any time and free of charge, to request details of your stored data, to correct, block or, if required, delete this data. Please contact ed.xaivib@troppus by email or send your request to us by post or fax.

We will not forward your personal data, including your address and email address, to any third parties. This excludes our service partners who require the transmission of data in order to process orders. However, in these cases, the data transmitted will be restricted to the minimum required.

This shop uses cookies to store information on the content of your basket which can then be retrieved on subsequent visits. Each time you log on to our site or place an order, we will need your customer data. If you are already a customer, you can easily log in by entering your email address and personal password. Data stored in a cookie saves you from having to complete the forms. The cookies generated have an expiry period of 365 days. Your browser software also offers options for managing the acceptance of cookies from this website and allows you to block them if you wish.

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